My Account Fequently Asked Questions

Default solution folder, feel free to edit or delete it.

I cannot register for Docflock, what do I do?
Registrations are done via email invitations with a URL attached. By clicking on the URL it will direct to the registration screen where you will simply fi...
Mon, Oct 31, 2016 at 2:13 PM
What should I do if I cannot register for Docflock; the system states I am already registered with Docflock?
Please sign in to the system with your existing username and password. If you cannot recall your password, click on the link below “Forgot Password” on t...
Mon, Oct 31, 2016 at 2:18 PM
What should I do if I forgot my password?
If you cannot recall your password, click on the link below “Forgot Password” on the sign-in page and follow the instructions. 
Wed, Oct 5, 2016 at 9:00 PM
How do I unlock my account?
You can unlock your account by contacting the administrator of the customer account or Docflock support at 1-800-948-4036.
Mon, Oct 31, 2016 at 2:22 PM
What should I do if data I enter is not being saved?
Re-enter your answer and click save. If the problem persists, please contact Docflock support by creating a support ticket: http://support.docflock.com...
Mon, Oct 31, 2016 at 2:14 PM
I have two accounts that needs to be merged, what do I do?
You can unlock your account by contacting the administrator of the customer account or Docflock support at 1-800-948-4036.
Mon, Oct 31, 2016 at 2:24 PM
What mobile devices currently support docflock?
As it stands today, docflock has successfully been tested and is supported by the iPhone 6  and the Samsung Note 3, both in landscape view.  As future ite...
Mon, Oct 31, 2016 at 2:13 PM