DocFlock allows so many login attempts to an account. If the attempts exceed the threshold, then the account become disabled - which can be enabled again. If a user is locked out of their account, administrators and supervisors are able to reset their password.
To reset password:
- Go to the "Settings" tab
- Select the "Users" tab
- Find the user that needs their password reset
- Click on the "Set Password" button under the "Action" column
- Type in the new password
- Click the "Save" button